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Covid-19 Response

Stay Safe, Stay Positive

Following the announcement by the Prime Minister on Monday 23rd March we have taken the precautionary measure to suspend all production, processing, dispatch and installation services until further notice. The safety of our employees and customers is always our top priority, and therefore are taking extra precautions due to the latest government advice on Coronavirus (COVID-19).

 

All our staff members are returning home to help prevent any further spread of the virus. We will resume the processing, production, dispatch and installation of all orders as soon as we are able. We will be responding to enquiries by phone and email. If you have any concerns, please contact us or check this page for latest updates.

 

If you have placed a bespoke made to measure order on or before the 23rd March 2020, the order will already be in production and we will not be able to offer cancellation or refunds. Orders place prior to the 23rd March should expect delivery by 27th March. Any subsequent orders placed online will go into production as soon as we resume business services.

 

We will continue to follow the advice given by the UK Government and Public Health England and will continue to keep you updated as soon as our normal business operations resume. During these challenging and unprecedented times, we wish all our customers, competitors and colleagues our best wishes, and extend this to their families and friends alike.

from the Prad Glass family